CTP combines world-class Safety, Security & Emergency Management expertise with decades of award-winning experience in hospitality resort design and development. We understand that resort facilities face a multitude of unique risks, hazards and threats, all of which must be addressed in a way that promotes the warm and welcoming environment intrinsic to the success of every hospitality company.

Facing a higher risk of natural and human disasters, resorts must be equipped to provide a safe and secure environment for guests and staff as well as successfully respond to critical events when they occur.

International Comprehensive Preparedness Standard (ICEPS)

The International Comprehensive Preparedness Standard is a Safety, Security and Emergency Management accreditation designed to make both resorts and the communities in which they operate more capable, better connected and more resilient.

ICEPS is an emergency management framework that reflects the highest standard in safety and security. The ICEPS pedigree recognizes a resort’s extraordinary commitment and proven capability in holistic Emergency Management. It helps to identify the safest resorts in any given region, and provides public recognition in order to drive occupancy and inspire a higher level of preparedness across the industry.

Our Process

As one of the most trusted Counterterrorism, Intelligence and Emergency Management consultants for the US government, we are keenly aware of the human and natural threats to resorts, hotels and casinos around the world. We know how to mitigate these threats in a way that maintains your open doors to the communities you serve. As specialists in the application of advanced safety and security engineering for the hospitality industry, valuable experience and knowledge is imparted to you in our process.

Defense Grade ICEPS Research.

We work with FEMA, DHS, federal law enforcement, international assets, local law enforcement and local emergency services to gain deep understanding of the human and natural threats your property, staff and guests face. We conduct staff and security interviews to understand your operations, movement patterns and traffic patterns, foundational training and perceived vulnerabilities. We analyze weather patterns, geologic layouts, facility blueprints, current and past threat mitigations, external grounds, socio-political environments, and more for the area in which you operate. The intelligence gathered is used to construct a comprehensive Assessment Plan.

ICEPS Safety and Security Assessment.

Our Safety & Security Assessment is the most thorough and dependable in the business. CTP resort assessment teams approach the three silos of Safety, Security and Emergency Management holistically and with multidisciplinary expertise. This enables you to receive the highest degree of assessment quality which drives preparedness, response and resilience in the face of crisis.

A CTP Resort Assessment can help you understand your current Safety, Security and Emergency Management capabilities and plan ahead to maximize mitigation of natural or human disasters. We take into account every aspect of your facilities, operations, culture and mission to design a bespoke Safety, Security & Emergency Management Architecture that fully mitigates all potential natural and human threats. Our recommendations are designed to align and support cultural and organizational mission and objectives.

Our holistic and multidisciplinary approach achieves the highest quality results and proves most economical over time.

CTP Planning & Protocol Development to Enhance Security and Guest Experience.

We equip your resort teams with improved skills in body language, neurolinguistics, human behavior identification which make them more capable of determining comfort and discomfort — important for any hospitality organization. Well trained acts of kindness and service improve the guest experience, and enshroud surveillance, communications, situational awareness and team based response tactics. These preemptive safety and security protocols improve hospitality and service skills and lend well to the overall experience at your resort.

CTP Safety and Security Engineering that Complements your Aesthetic.

Our engineers apply multidisciplinary expertise to determine structural changes and equipment required to keep you safe from all disaster types. We specialize in safety and security infrastructure that increases the overall aesthetic and level of comfort within any environment. From new construction to retrofit and renovation, we can help your site be safer and more enjoyable.

Real World Security Training that Promotes Excellence in Service.

We’ve trained law enforcement, special operations, Secret Service and private security including resort and corporate security teams. We deliver life saving hard and soft skills tailored to the environmental and cultural conditions of any establishment, imparting real world skills that reduce the impact of violence through awareness of correct actions before, during and after a threat event.

Our Technical Consultants Stay With You Every Step of the Way.

Achieving complete preparedness is a journey and CTP will be at your side with advisory support to ensure the highest standard of safety and security is achieved long-term. In the event of a disaster, CTP’s Crisis Response Team of special operations veterans, emergency management specialists and public relations experts will be at your side.